Dog Boarding London
Drop your dog at our shop in W10 and we take them to Humphrey & Bo, our sister dog hotel in the Dorset countryside. Transport runs every Monday and Friday.
Dog Boarding for London Owners
Going away? Drop your dog with us at our shop in West London and we take them to Humphrey & Bo, our sister dog hotel and country club in the Dorset countryside. They stay in the house as one of the family, with long walks, games and other dogs for company.
Everyone who looks after your dog is employed by us rather than subcontracted, all our staff are DBS checked, and there is 24 hour veterinary cover for the whole of the stay. We have been looking after London dogs since 2005.
How Boarding Works for London Owners
You do not need to drive to Dorset. We run transport from our shop at 75 St Helen’s Gardens, W10 6LL, on Mondays and Fridays, and dogs travelling that day need to be with us by 9am.
The shop is a short trip from Notting Hill, Ladbroke Grove, Holland Park, Westbourne Grove and Kensington, so you can drop off on your way out of London. If that doesn’t suit, a taxi service to and from London can be added when you book: tick it on the booking form and we will confirm the details with you.
The cost of transport is on our price list. If you would rather make your own way down, directions are on the Humphrey & Bo website.
Where Your Dog Stays
- A Grade II listed farmhouse and cottage in 11 acres of fields, woodland, streams and meadows
- No kennels, no cages and no leads: dogs live in the house, on the sofas and the beds
- At night your dog can sleep on their own or curl up with their new friends
- Dogs from several households play, walk and stay together in groups
- Fully fenced boundaries and supervision by qualified staff all day
- 24 hour veterinary cover for the whole of the stay
- Photographs of what your dog has been up to, if you would like them
A Day at the Dog Hotel
Every dog goes out on three or four off-lead group walks a day, the last one just before bed. In between there are games, the agility course with its tunnels, A-frames, poles and jumps, and plenty of rest, in the house or out in the field.
The times are a guide for fit adult dogs. We change the walks and play to suit puppies and older dogs.
- Up and out for a loo break 06:30
- Breakfast 08:00
- Morning run around the 11 fenced acres 09:30
- Games and a go on the agility course 12:00
- Woodland walk and a paddle on warm days 15:30
- Supper 17:00
- A biscuit and bed 22:00
“My dog has been looked after by Pets in the City since 2007. Sarah and her team have been consistently reliable, Hamish is clearly always happy to see them, and they him.”
— ALEX JOHNSON, W11. OWNER OF HAMISH, BEAGLE.
Minimum Stays and Booking
Boarding runs 365 days a year and is booked first come, first served. We cannot hold or reserve spaces, so the sooner you book a busy period the better. Dogs who are new to us have an overnight trial first.
Minimum stays apply at the busier times of the year:
- Five days and nights over school holiday weekends, Valentine’s weekend and bank holiday weekends
- Three days and nights over term time weekends
- Seven days and nights over Easter
- Around twelve days over Christmas and New Year, from the last Thursday before Christmas Day to the first working day after New Year’s Day
Frequently Asked Questions
Where does the boarding actually take place?
In Dorset, at Humphrey & Bo, our sister company. Our London shop is where you drop off and collect. The stay itself is in the countryside.
Do I have to drive to Dorset?
No. We run transport from the London shop on Mondays and Fridays, and a taxi service to and from London can be added when you book.
What time does my dog need to be with you?
By 9am on the day of travel, at 75 St Helen’s Gardens, London W10 6LL.
How much does transport cost?
Transport and the taxi service are on our price list, along with our boarding prices.
Will my dog be in a kennel?
No. There are no kennels, no cages and no leads. Dogs live in the house and sleep on the sofas and the beds.
What happens if my dog is unwell?
There is 24 hour veterinary cover for the whole of the stay, and the people looking after your dog are employed by us and DBS checked.
Does my dog need a trial first?
Yes. Every dog who is new to us has an overnight trial before their first stay.
How do I book?
Fill in the booking form with your dates, or call us on 020 8962 0700. If you want the taxi service, tick that option and we will come back to you.