Dog of the Moment
Dog of the Moment
Hamish our ‘Regal Beagle' has earned himself our ‘dog of the moment’ title due to his fantastic laid back attitude to life and the fact that he plumps his bed up before lying on it!
Dog of the Moment
Pets in the City owner Sarah with her soppy Bernese Mountain dog Benji who she adopted in January 2009

Dog Carers Wanted for Dog Boarding Agency

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Dog Walking
Dog Walking

Grooming and bathing are available by appointment 5 days a week Monday – Saturday, we can often manage same day appointments.

New clients must undertake a consultation prior or on arrival. You must fill in our contract and read our terms and conditions.

Frequently asked questions.

How long does it usually take?

If the hair needs to be cut, we ask that you allow four hours so that we can wash dry and cut the hair. If the hair is matted it may take more time. If there is no scissoring it generally takes less time. If you need your dog grooming “in and out” we may suggest you come at a particular time usually first thing in the morning.

How much does it cost?

Please phone or email us and we will send you our comprehensive price list.

Do you bathe the dog first?

In order to get an even cut the hair needs to be clean so we always bathe the dog as part of grooming.

Can you groom my dog to breed standard?

Yes, our groomers are familiar with most breed standards and are very experienced with the more popular breeds. Many clients do not want their dogs groomed to the breed standard because of the level of maintenance required but this will be discussed during your first consultation with the groomer. Each dog is different and each person’s need vary so consultation can help you to decide accordingly.

My Dog’s hair is matted, do I need to cut the hair short?

If the hair is allowed to know or develop ‘matt’s’ this is unhealthy for the dog’s skin. Before washing the dog it is necessary to brush out all knots, if the hair is matted it may be possible to de-matt the coat but unfortunately this can be painful. In some cases de matting may cause or reveal skin irritation. We may need to charge more for heavily matted hair. If the hair is so badly matted we may recommend cutting the hair short.

Can I stay with my dog and watch?

If your dog can see you whilst being groomed it usually means they will try and be with you and can result in dangerous working conditions. The groomer is working with sharp tools and will want to avoid additional stress and excitement we therefore insist that you do not stay with your dog, however you are very welcome to see the grooming salon prior to the treatment.

How is my dog dried?

Firstly towel dry and then we use a high velocity dryer that blows off the majority of the water then a stand dryer will be used. With smaller or more nervous dogs we will not use the high velocity dryer.

What if I don’t like the groom after it is finished?

Please tell us, we aim to have satisfied clients in all our services. On the occasion where a haircut is not to your liking and it is a matter of a little more trimming here or there, the groomer can usually do it right away.